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IT Support Management Certifications
IT Support Management Certifications
A position in leadership is not for everyone. But for those who desire to step into the front lines and lead the team to success will need the certifications to show they're qualified. If you're looking for a position as a Technical Support Manager, IT Support Team Lead or even a Field Engineer review the skills below that will be expected of you to perform.
Advanced Level IT Skill Set
- Manage and project ongoing issues
- Manage and train the team
- Manage system capabilities
- Clearly inform any changes of policy to upper management
Senior IT Support salary expectations: $59,234
Next Level IT Certifications
- CompTIA Linux+: If you haven't interfaced with the Linux OS yet, it will be essential to be proficient within your IT career. In the CompTIA Linux+ bootcamp, you will learn to troubleshoot, install, and maintain the Linux environment.
- CompTIA Server+: Earning the CompTIA Server+ certification validates your skills and knowledge of virtualization, storage, troubleshooting and security. Our CompTIA Server+ bootcamp will prepare you for a career as a successful Server administrator.
- ITIL v4 Foundation: This certification was first mentioned and recommended in this blog series in Entry-level IT Support Certifications. The ITIL v4 Foundation validates your skills in IT service management. In the ITIL v4 Foundation bootcamp, you will learn the essential skills and information necessary to lead and manage an IT business service through every stage of its lifecycle.
- Microsoft MCSE*: An MCSE certification is for those who desire to learn more advanced concepts about the technology. Just like the MCSA, there are several MCSE certifications to choose from such as MCSE Data Management and Analytics, MCSE Core Infrastructure and many more.
A career as an IT Support Specialist can be both rewarding and crucial to developing the experience you need to start a long term career in IT. But as stated previously, The IT Support positon is mostly known as stepping stone in IT. In our next article, we will cover the recommended certifications to obtain to qualify for an entry-level IT Networking Specialist.
Source: https://www.comptia.org/content/it-careers-path-roadmap/it-support-specialist
* Microsoft MCSA, MCSE and MCSD certifications will retire June 30, 2020. The exams and certifications are still valid but the time left to certify is reduced! The MCSA, MCSE, and MCSD certs are being replaced with Microsoft's role based certifications.